At phpun, your privacy is taken seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. By using the platform, you agree to the practices described here.
When you register an account on phpun, we collect personal details such as your full name, date of birth, email address, and contact number. We also collect identity verification documents where required to comply with Philippine regulations. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. Payment-related information — such as your preferred payment method and transaction history — is recorded to process deposits and withdrawals accurately. We may also collect information you voluntarily provide when contacting our support team or responding to surveys. All data collected is limited to what is necessary to operate the platform and deliver a safe, personalised experience for players in the Philippines. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
The personal data we collect is used primarily to create and manage your phpun account, process transactions, and verify your identity in line with applicable Philippine laws. We use your contact details to send account-related notifications, security alerts, and — where you have opted in — promotional updates about offers available on the platform. Technical data helps us monitor platform performance, detect fraudulent activity, and improve the overall user experience for Filipino players. Your transaction history is retained to resolve disputes, generate account statements, and meet our legal record-keeping obligations. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have questions about how a specific piece of your data is being used, the FAQ page is a good starting point, or you may contact us directly through the platform.
phpun does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where possible. All third parties who receive your data are required to maintain appropriate security standards consistent with this Privacy Policy. We will never share your data in a way that is inconsistent with the purposes described here without first obtaining your consent.
We use industry-standard security measures — including encryption, secure server infrastructure, and access controls — to protect your personal data from unauthorised access, loss, or misuse. Access to your personal informationis restricted to authorised personnel only, and all staff with access to personal data are trained on data protection obligations. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law or our internal compliance policies. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. If you request account closure, we will process the deletion of your personal data within a reasonable timeframe, subject to any legal retention requirements that may apply. You can request a copy of the data we hold about you at any time by contacting us through the platform.
phpun uses cookies and similar tracking technologies to improve your experience on the platform and to help us understand how players interact with our pages. Essential cookies are required for the platform to function correctly — for example, to keep you logged in during a session and to remember your preferences. Analytics cookies help us identify which features are most popular and where improvements can be made, though this data is always aggregated and anonymised. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles. By continuing to use the phpun platform, you consent to our use of cookies as described in this section. For more detail on how cookies work and how to control them, please refer to the FAQ page.
As a registered player on phpun, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you believe your data has been processed in a way that is inconsistent with this Privacy Policy, you have the right to raise a complaint with us directly through the platform. Where we rely on your consent to process personal data, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. We are committed to responding to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data protection laws. If you have any concerns about your privacy rights, the FAQ page provides guidance on the most common queries, and our support team is available to assist you further.
phpun reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered users through the platform or by email where applicable, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically so you are always aware of how your information is being handled. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure. For any questions about this Privacy Policy or how your data is managed, please visit the FAQ page or contact us directly through the platform.
Our FAQ page covers the most common privacy and account questions in plain Philippine English. You can also check our Terms and Conditions or Responsible Gaming page for more platform policies.